Expanding Use of VOIP Technology

The advancement in technology has caused abundant changes especially in the field of communication. One form of technology that offers a great deal of convenience to the way people communicate nowadays is the use of Voice over Internet Protocol (VOIP). It is a technology that allows the users to make voice calls using a broadband Internet connection rather than a regular phone line.

VOIP is starting to gain popularity as users learn about its advantages. For one, VOIP produced revolutionary changes in the business sector. It is proven to be very beneficial in companies because VOIP can keep them away from high expenses on phone calls. Since the costs are low compared to the traditional telecommunication systems, businesses can now talk all over the world to their clients, workers and to anyone that they need to talk to. Another appealing feature is conference calling, which provides a company a better way for communication through holding conferences between the management, the workforce and even with the clients. As such, connecting is easy, they no longer need to travel long distances, and hence their time as well as financial resources are saved. Aside from the aforementioned feature, VOIP also comes with a bunch of innovative communication features such as call forwarding, call waiting, caller ID, three-way calling and voice mail. All of these services are free of charge, whereas in traditional telecommunications companies you have to pay extra before you can avail it. Noticeably, a number of enterprises are now shifting to VoIP as their main communication instrument because of these various features. It is not merely the business sector, who widely accepted this technology. It is also embraced by individuals; they use it in their everyday lives as they connect to their families and friends globally.

However, it cannot be denied that some people are still reluctant to use VOIP for the reason that this technology has also some drawbacks. Firstly, it is susceptible to power failure which means that some services don't work when there is electrical interruption. There are also reports that it is not that reliable during emergency situations. Unlike traditional telephones where emergency personnel can automatically identify location and direct the closest emergency personnel to that location, in this service it cannot work this way. Needless to say, these downsides are not without solutions. Most service providers are now developing ways to address the disadvantages and improving the quality of their service is their primary concern. It is essential to look for a service provider that can responsibly offer quality service. Without a doubt, taking advantage of VOIP technology can be an exciting, uncomplicated, and money saving endeavor.